Privacy Policy

At Sutranj, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We collect information to provide better services to our clients. The types of information we collect include:

Personal Information:

• Name and contact details (email address, phone number)
• Mailing address and location
• Project details and requirements you share with us
• Payment and billing information

Non-Personal Information:

• Browser type and version
• IP address and device information
• Pages visited and time spent on website
• Referring website and search terms

2. How We Use Your Information

We use the collected information for the following purposes:

• Respond to your inquiries and service requests
• Provide architectural design services and consultations
• Send project updates and important communications
• Improve our website functionality and user experience
• Send promotional materials and newsletters (with your consent)
• Comply with legal obligations and regulations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share information with:

• Trusted service providers who assist our business operations
• Legal authorities when required by law or court order
• Business partners with your explicit written consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality

You can choose to disable cookies through your browser settings, but this may affect some website features.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.